Frequently Asked Questions

Get quick answers about our computer repair and IT services.

1. What services does IT Expert Center provide?

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We provide a comprehensive range of services including laptop, desktop, and printer repair, as well as data recovery, upgrades, and IT setup services for businesses and schools.

2. How long does a typical repair take?

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Most common repairs (software issues, minor hardware swaps) take 1 to 3 days. More complex issues like motherboard repair or sourcing specific parts may take longer.

3. Do you offer on-site repair services?

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Yes, we provide on-site repair and support services for offices, schools, and factories within the Kulim area. Please contact us to schedule a visit.

4. Do you provide a warranty on your repairs?

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Yes, all our repairs come with a standard 90-days warranty covering the specific parts replaced and the labor performed.

5. Can I request urgent repair service?

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We understand emergencies. We offer express repair options for critical issues, subject to parts availability. Please call us directly for emergency repair support.

6. What are your operating hours?

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We are open Monday from 9:00 AM to 6:30 PM and Sunday from 9:00 AM to 3:00 PM.

7. How much do your repair services cost??

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Prices vary depending on the issue. We will provide a full quotation before proceeding with any repair.

8. Will my data be safe during repair?

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We take data privacy seriously and will not access personal files unless required for troubleshooting, with your permission. .

9. Do you offer pickup and delivery service?

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We can arrange Lalamove for pickup or delivery.

10. What if the repair is unsuccessful?

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If repair cannot be completed, we will inform you and only charge the diagnostic fee (if applicable).

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Repair Confidence

Trust in our quality. All service comes with a 90-Days Warranty.

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Providing reliable computer repair and maintenance services to keep your technology running smoothly.